At John Garage Door Repair, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, use our services, or interact with us.
1. Information We Collect
We may collect the following types of information:
- Personal Information: When you request a service, fill out a form, or contact us, we may collect personal information such as your name, email address, phone number, and home address.
- Payment Information: If you make a payment through our website, we collect payment details such as your credit or debit card information. This information is processed securely and is not stored on our servers.
- Technical Information: We may collect information about your device, browser, IP address, and how you interact with our website. This data helps us improve the user experience and is collected through cookies and similar tracking technologies.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Service Provision: To schedule and provide the services you request, such as garage door repair, maintenance, or installation.
- Customer Support: To respond to your inquiries, provide technical support, and address any issues you may encounter.
- Payments: To process your payments for our services securely.
- Communication: To send you updates, service confirmations, and promotional materials (only if you opt-in to receive such communications).
- Improvement: To analyze how our website is used and improve our services and offerings.
3. Sharing Your Information
John Garage Door Repair does not sell, trade, or rent your personal information to third parties. We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as these parties agree to keep your information confidential.
We may also share your information when required by law or to protect our rights, property, or safety, or that of others.
4. Security
We take the security of your personal information seriously. We implement a variety of security measures, including encryption and secure payment processing, to protect your data from unauthorized access, alteration, disclosure, or destruction.
5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.
6. Your Rights
You have the right to:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request correction of any inaccuracies in your personal information.
- Deletion: Request the deletion of your personal information, subject to certain exceptions.
- Opt-Out: Unsubscribe from any marketing communications we send you.
To exercise any of these rights, please contact us using the information provided below.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website with a new effective date.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
John Garage Door Repair
456 Main Street
Springfield, IL 62701
United States
CONTACT NUMBER : +1-843-483-3830
Thank you for choosing John Garage Door Repair. We are committed to protecting your privacy and providing you with the best possible service.